Job Description
**_TripleTen_**_ is a fast-scaling company committed to enabling our students to change their lives through our focused reskilling programs. We are dedicated to supporting career switchers and are looking for an experienced partnerships specialist to drive our career services to new heights._
We are looking for a high energy, enthusiastic, and people-driven **Student Onboarding Specialist** for our B2C student support team.
Metrics and responsibilities for Onboarding Services:
- Overall start rate of our students;
- Time-to-start from payment.
**Requirements**:
- 1-2 years of previous experience in customer success, support, or a client-facing field is mandatory;
- Excellent communication skills, both written and verbal. English level C1;
- Ability to troubleshoot and address challenges faced by students effectively;
- Collaborative mindset and the ability to work closely with wider teams;
- Familiarity with HubSpot and Discord is advantageous.
What you...
We are looking for a high energy, enthusiastic, and people-driven **Student Onboarding Specialist** for our B2C student support team.
Metrics and responsibilities for Onboarding Services:
- Overall start rate of our students;
- Time-to-start from payment.
**Requirements**:
- 1-2 years of previous experience in customer success, support, or a client-facing field is mandatory;
- Excellent communication skills, both written and verbal. English level C1;
- Ability to troubleshoot and address challenges faced by students effectively;
- Collaborative mindset and the ability to work closely with wider teams;
- Familiarity with HubSpot and Discord is advantageous.
What you...