Strategic Workforce Planner & Scheduling Analyst

iQor is hiring a Workforce Analyst in Cavite to provide accurate scheduling based on call volume and staffing needs. The analyst will collaborate with the Forecasting and RTA teams to enhance efficiency and ensure proper staffing levels based on forecasts.

The ideal candidate will have workforce management experience, strong analytical skills, and proficiency in Excel. A Bachelor's degree related to the field is preferred. Join us in optimizing operations and maximizing resources.