Strategic Service Delivery Manager Remote
A
ArcLight Consulting
📍 oshawa, durham region, Canada
Job Description
Become a key advisor and enhance client value as a Strategic Service Delivery Manager. This role focuses on managed services for Oracle Cloud clients, working remotely for North America.
In this senior-level individual contributor role with ArcLight Consulting, you will oversee a diverse portfolio of clients, ensuring they maximize their Oracle Cloud investment. Your strategic mindset will help you build strong relationships, foster client success, and identify business growth opportunities. Collaborate closely with sales and internal teams to deliver measurable outcomes that lead to higher customer satisfaction.
Key Responsibilities:
• Accountable for service delivery across client portfolios
• Lead strategic planning sessions with business stakeholders
• Proactively monitor client health and satisfaction
• Identify upsell and cross-sell opportunities for growth
• Collaborate with internal teams on project transitions
Requirements:
• Bachelor's degree or rel...
In this senior-level individual contributor role with ArcLight Consulting, you will oversee a diverse portfolio of clients, ensuring they maximize their Oracle Cloud investment. Your strategic mindset will help you build strong relationships, foster client success, and identify business growth opportunities. Collaborate closely with sales and internal teams to deliver measurable outcomes that lead to higher customer satisfaction.
Key Responsibilities:
• Accountable for service delivery across client portfolios
• Lead strategic planning sessions with business stakeholders
• Proactively monitor client health and satisfaction
• Identify upsell and cross-sell opportunities for growth
• Collaborate with internal teams on project transitions
Requirements:
• Bachelor's degree or rel...