Strategic Process Analyst: Map, Optimize & Drive Change
W
WNS
📍 centurion, centurion, South-Africa
Job Description
WNS in Centurion seeks a Business Process Analyst to map and document core processes, reviewing manuals with process owners and business units. You will map discussions into formal procedures and ensure accurate stakeholder inclusion. You will gather data, translate SME input into process maps and support change management. Experience with DMAIC/DMADV and common modelling tools is essential.