Strategic Customer Success Manager (SaaS & Cloud)

Salesforce is seeking a driven Customer Success Manager (CSM) for Signature Success to serve as the primary contact for our largest Core and Marketing Cloud customers. You will orchestrate deliverables, nurture executive relationships, and ensure value realization from the Salesforce platform across hybrid engagements.

As a trusted advisor, you will translate business needs into technical solutions, guide adoption of new features, and coordinate proactive services.