Strategic Customer Success Leader, SEA

Iron Mountain is seeking a strategic and results-driven Customer Success Manager Leader to head our SEA Customer Success team in Malaysia. You will build and mentor a high-performance unit that sustains strategic relationships with enterprise customers, drives retention, renewals, and account growth, and maximises the value of Iron Mountain's solutions.

You will lead a team focused on executive stakeholder engagement, cross-functional collaboration, and accountable for CSAT, NPS, and ESG