Job Description
Become a Strategic Application Support Manager responsible for enhancing Finance applications' performance. This role focuses on global team leadership and maintaining stringent service level agreements.
You will manage production support activities, troubleshoot incidents, and assess automation opportunities. With a strong background of 7+ years in application support management, you will mentor teams and foster a culture of continuous improvement while leveraging AI technologies.
Key Responsibilities: • Lead global production support for Finance applications • Troubleshoot incidents efficiently across different time zones • Mentor teams to adopt an SRE mindset • Identify and evaluate AI tools for smarter incident management • Implement process enhancements for operational excellence
Requirements: • 7+ years of experience in application support • Experience in managing vendor relationships • Knowledge of various technologies and distributed systems • Strong ...
You will manage production support activities, troubleshoot incidents, and assess automation opportunities. With a strong background of 7+ years in application support management, you will mentor teams and foster a culture of continuous improvement while leveraging AI technologies.
Key Responsibilities: • Lead global production support for Finance applications • Troubleshoot incidents efficiently across different time zones • Mentor teams to adopt an SRE mindset • Identify and evaluate AI tools for smarter incident management • Implement process enhancements for operational excellence
Requirements: • 7+ years of experience in application support • Experience in managing vendor relationships • Knowledge of various technologies and distributed systems • Strong ...