Store Specialist

This position is a hybrid role responsible for sales, after-sales support, and cashiering transactions within the store. The role serves as a front-line position that directly interacts with customers and contributes to achieving the store/branch’s monthly sales targets, customer service standards, and cash management KPIs.

The incumbent is required to prepare daily collection reports and ensure that all collections are properly accounted for, maintaining a high level of accuracy in cash handling to avoid shortages or variances. This position reports directly to the Store Manager or Assistant Store Manager, depending on the shift schedule.

Functions

Key Responsibilities include, but are not limited to, the following:

• Provides excellent customer service to improve overall business performance
• Greets, addresses, and thanks customers in a friendly and professional manner
• Understands customer requirements and provides appr...