Job Description
Lead our stores as a Store Manager at WHSmith Melbourne Airport Terminal 1 – Leaders in Travel Retail!
What being a Store Manager is all about:
The Store Manager is responsible for the smooth and efficient operation of the kiosks within Terminal 1 Melbourne Airport. This includes overseeing daily operational activities, maintaining brand standards, and ensuring exceptional customer experiences. The role manages across various functions and is accountable for financial performance, compliance, health & safety, client relationship and holistic performance.
- Championing a customer-first culture, ensuring our Service Guarantee is consistently demonstrated and embedded across the team.
- Being a visible and active presence on the shop floor, regularly engaging with your teams and customers to drive performance and team morale.
- Proactively identifying the team's needs to build a high-performing workforce tha...