Store Manager - Helly Hansen

Position Summary

The Store Manager is responsible for all aspects of their assigned retail store. The role drives sales performance, customer experience, team engagement, expense management, and day‑to‑day store operations. The Store Manager leads the sales floor, ensures store standards, processes, and policies are executed consistently, and coaches the team to achieve goals.

Responsibilities

• Brand Experience/Customer Service – Create a customer‑first, sales‑focused culture; model selling behaviors; coach team members; communicate expectations; engage customers with open‑ended questions and personalized product suggestions; review trends and feedback to adjust strategies.
• Visual, Operations, and Safety – Maintain visual merchandising standards; keep the store clean, organized, and well‑stocked; adapt visual merchandising to support sales; lead daily operations including opening/closing, point-of-sale integrity, freight proce...