Job Description
Uber's Customer Obsession (CO) org is hiring **Staff Software Engineers** to help define and scale one of the world's largest **AI-powered customer engagement platforms** . Our systems power **millions of real-time interactions** across web, mobile, chat, voice, and video for riders, eaters, merchants, couriers, and support agents worldwide.
As a Staff Engineer, you'll operate at the intersection of **state-of-the-art AI** and Uber's production-grade engineering infrastructure-shaping the technical strategy for conversational experiences that are **personalized, empathetic, and human-like** , while remaining aligned with Uber's **business policies, compliance requirements, and reliability standards** . This is a high-impact role with broad scope: you'll influence platform direction, accelerate multiple teams, and deliver durable systems that improve customer experiences at global scale.
**What You'll Do**
We're looking for a seasoned technical lea...
As a Staff Engineer, you'll operate at the intersection of **state-of-the-art AI** and Uber's production-grade engineering infrastructure-shaping the technical strategy for conversational experiences that are **personalized, empathetic, and human-like** , while remaining aligned with Uber's **business policies, compliance requirements, and reliability standards** . This is a high-impact role with broad scope: you'll influence platform direction, accelerate multiple teams, and deliver durable systems that improve customer experiences at global scale.
**What You'll Do**
We're looking for a seasoned technical lea...