Staff Product Manager, Conversational AI

Responsibilities

• Lead product strategy for Ask Acorns, defining its evolution as an intelligence layer across Acorns and Acorns Early brands
• Own and drive the Ask Acorns roadmap in partnership with Financial Planning, Financial Products, Families, and Growth teams
• Partner with design to craft the AI's voice, tone, persona, and edge-case handling
• Build strategy for AI skills including memory, longitudinal understanding, proactivity, and conversation threading
• Establish quality and performance bars for latency, reliability, and infrastructure in partnership with engineering
• Define success metrics and evaluation infrastructure using conversation transcripts and system instrumentation
• Drive new ways of working to improve the speed and quality of AI product development

Requirements

• 10+ years of product management experience
• 2+ years building and shipping conversational...