Staff Design Researcher: Horizon 3 Innovation (Remote)

Twilio is seeking a Staff Design Researcher on the Emerging Technology and Innovation (ETI) team to lead Horizon 3 innovation—imagining and validating breakthrough product concepts for the next 3–5+ years. You will partner with researchers, engineers, and PMs to move bold ideas from whiteboard to prototype in a remote-first environment.

Your work will identify opportunities that could reshape enterprise experiences and drive Twilio’s growth, requiring strong analytical, strategic, and