SRC Analyst

Summary Of Responsibilities

The SRC Analyst specializes in IT processes and workflows for IT Operations, focusing on integration with other departments. They are responsible for identifying opportunities to improve, reduce process flow, and automate to increase efficiency and velocity of changes in the environment. They also create and maintain process documentation, workflows, and self-service guidance for IT Services. The role involves collecting and documenting business requirements for project and process improvement/automation efforts. Additionally, the SRC Analyst uses data analysis techniques to identify, assess, monitor, and mitigate potential risks within the organization. They are a key contributing member of the projects they manage and are accountable for project success and deliverables required by the Delivery Lead.

Key Responsibilities:

• Facilitate process workflow modeling: Collaborate with cross-functional teams (Engineering, Risk, Audit, CI...