Sr Vehicle Operations Logistics Specialist - Non-Driver (Non-Auction)

Cox Enterprises

📍 Manheim, Pennsylvania, United States

Full time Motor Vehicle Operators

Job Description

Job Description

Position Summary: The Sr Vehicle Operations Logistics Specialists will facilitate and manage the transport of customer vehicles to and from Manheim auction sites and other areas in the region as assigned. Key Responsibilities:
  • Build relationship with Manheim Auction commercial team and management
  • Show proficiency with communication via recorded line phone system
  • Manage email boxes for multiple locations and collaborate on regional emails
  • Entry of all manual orders and processing of other AS400 system orders
  • Manage escalated Client Succes VINs with carriers and agents
  • Monitor holds and verification delays
  • Dispatch negotiation and a heavy understanding of sales tactics to increase margin
  • Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s
  • Following Up with carriers on several VINs daily
  • Process Fees and post assessorial charges to record
  • Request Hold Harmless/Rel...
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