Sr. Underwriting Ops Associate

About the Company

Arlo is rebuilding health insurance for small businesses from first principles. By using AI to identify fraud, steer members toward high-quality care, and automate operational overhead, Arlo ensures more premium dollars go toward actual care rather than administrative waste.

Responsibilities

• Review and approve RFPs within established underwriting authority and elevate complex submissions
• Validate inputs from broker submissions and external documentation
• Monitor underwriting funnel performance, including quote volume and conversion ratios
• Conduct analysis of risk composition to identify adverse selection or appetite drift
• Triage in-flight quote inquiries and coordinate with sales operations
• Partner with health plan operations to support downstream execution of bound business
• Develop and maintain underwriting reporting and dashboards

Requirements