Sr. Strategy Manager - Migrations Center of Excellence

Overview

At TELUS, you are part of the Migrations Center of Excellence (MCoE), a national team dedicated to delivering seamless customer experiences during mandatory network transitions and infrastructure modernization. The team provides expert guidance, technical excellence, and personalized support to maintain exceptional customer satisfaction and business continuity during critical network transitions. We seek a data‑driven visionary who blends advanced analytical prowess with high‑level strategic planning to drive our business forward.

What You’ll Do

• Advanced Analytics & Insights: Use advanced analytics to extract and develop insights from multi‑channel, unstructured data to increase revenue, reduce costs, drive growth, and influence business strategy.
• Model Development: Research, evaluate, and develop quantitative models to predict customer behavior and address critical business challenges.
• Strateg...