Job Description
Purpose & Overall Relevance for the Organization:
The role will be responsible for managing and optimizing day-to-day eCommerce payment operations across site and app in the EM market. This includes ensuring seamless transaction processing, monitoring payment performance KPIs, and coordinating with internal and external stakeholders (Global IT, Payment Service Providers, Global/Local Finance, Risk/Fraud teams).
The role will support technical discussions, provide inputs for payment optimization, and ensure smooth execution of all payment-related activities to maximize conversion and minimize revenue leakage.
Business KPI Definition and Monitoring