(Sr.) Sales Manager - Customer Success

Super Micro Computer

📍 barcelona, barcelona, Spain

Full-time Atención al Cliente

Job Description

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As Sr. Customer Success Program Manager, you will design and drive account strategies to deliver high-quality support and delivery performance for OEM/ODM major accounts. You’ll coordinate cross-site teams to exceed expectations, owning pre- and post-sales activities and customer satisfaction metrics. You’ll manage growth opportunities, executive-level relationships, and multi-site efficiency projects that align with company goals. This role offers meaningful impact by shaping long-term customer outcomes across data center environments and next-generation solutions.
Compensaciones / Beneficios
• Set account goals and strategy for OEM/ODM major accounts
• Manage escalations and RMAs
• Coordinate multi-site functions to exceed customer expectations
• Own outcomes of pre-sales, post-sales, and customer satisfaction
• Mainta...
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