Sr. Operations Manager, YYC8

Amazon

📍 calgary, ab, Canada

Full-time Other-General

Job Description

Our Sr. Operations Managers are responsible for all budgetary, people development and operational objectives. They oversee all aspects of operations at the site, managing and leading a team of Operations and Area Managers, coaching and mentoring to meet performance objectives, building positive employee relations, and developing leadership bench strength within the Fulfillment Center.

Responsibilities

  • Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed the business plan.
  • Be responsible for the overall safety, quality, performance and customer experience of either inbound or outbound operations.
  • Set and clarify requirements and expectations for Operations and Area Managers, measure performance, provide feedback, and hold Ops Managers accountable for their performance and that of their departments.
  • Leverage Operation...
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