SR MGR CUSTOMER EXCELLENCE
T
TE Connectivity
📍 Harrisburg, United States, United States
Job Description
SR MGR CUSTOMER EXCELLENCE
Posting Start Date: 7/20/26
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
Job Description:
**Job Overview**
The Senior Manager, Customer Excellence is a strategic leader responsible for driving customer fulfillment performance, demand management strategy, and customer satisfaction across the Aerospace, Defense & Marine (AD&M) business. This role leads a team of Customer Demand Specialists and serves as a key liaison between customers, Customer Success, Sales, Operations, Planning, Procurement, Manufacturing, and Supply Chain leadership to ensure alignment between customer expectations and operational execution.
This leader will establish scalable processes, drive continuous improvement initiatives, and develop customer engagement strategies that improve on-time delivery, backlog heal...
Posting Start Date: 7/20/26
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
Job Description:
**Job Overview**
The Senior Manager, Customer Excellence is a strategic leader responsible for driving customer fulfillment performance, demand management strategy, and customer satisfaction across the Aerospace, Defense & Marine (AD&M) business. This role leads a team of Customer Demand Specialists and serves as a key liaison between customers, Customer Success, Sales, Operations, Planning, Procurement, Manufacturing, and Supply Chain leadership to ensure alignment between customer expectations and operational execution.
This leader will establish scalable processes, drive continuous improvement initiatives, and develop customer engagement strategies that improve on-time delivery, backlog heal...