Sr Manager of Business Process Outsourcing and Shared Services - Consumer

Estee Lauder Companies is seeking a highly analytical and strategic

Sr Manager

to join the EBS team. 

The individual will be responsible for managing the relationship with ELC and some of it's largest Vendors who provide BPO services at scale to Global ELC. These service providers will focus on Marketing Operations and other consumer facing services. The Sr Manager of Business Process Outsourcing and Shared Services will work cross-functionally with key business partners and regional leaders to drive long-term, sustainable and profitable growth for the business. This individual must be willing to engage with each Vendor, the EBS team and with Global Process Ownership on tough issues, and be able to push back on points, yet maintain excellent relationships with all involved.

The Sr Manager of BPO shared services ensures that ELC Management, Enterprise Business Services (EBS) and the Ops Teams who have outsourced to the vendors are aligned, and maintaini...