Sr Manager CRM, Star Trek Fleet Command

Scopely

📍 barcelona, barcelona, Spain

Full-time Tecnologías de la Información

Job Description

Experteer Overview
¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.
In this Sr Manager CRM role, you own the end-to-end CRM strategy and communications for Star Trek Fleet Command, ensuring a player-first narrative across all channels. You will partner with Product, Live Ops, and Marketing to optimize journeys for engagement, retention, and LTV, guiding creative direction and lifecycle programs. You’ll lead cross-functional initiatives, influence feature design, and drive experimentation to elevate player experiences at scale. This is a hands-on, senior IC role shaping how players connect with the game daily.
Compensaciones / Beneficios
• Own the CRM and lifecycle communication calendar aligned with live ops events and feature releases
• Define lifecycle strategies for segments (new, active, lapsing, VIP, conversion-focused)
• Translate product and live ops plans into actionable communicati...
Apply for this Position