Job Description
As a Sr Field Service Supervisor here at Honeywell, you will lead and coordinate our Field Service team to ensure timely and effective service delivery to our customers. You will play a key role in managing daily operations, supporting technicians, and driving customer satisfaction through excellent service management.
You will report directly to our Sr Field Service Manager and you’ll work out of our Ottawa, Ontario location.
In this role, you will impact the efficiency and quality of our field service operations, directly influencing customer satisfaction and operational excellence.
**Key Responsibilities**
+ Supervise and support field service technicians up to 20 direct reports to achieve operational and customer service objectives.
+ Plan and assign work to optimize resource utilization and meet service and project commitments.
+ Monitor service KPIs, productivity, backlog, and SLA performance.
+ Provide technical guidance and support f...
You will report directly to our Sr Field Service Manager and you’ll work out of our Ottawa, Ontario location.
In this role, you will impact the efficiency and quality of our field service operations, directly influencing customer satisfaction and operational excellence.
**Key Responsibilities**
+ Supervise and support field service technicians up to 20 direct reports to achieve operational and customer service objectives.
+ Plan and assign work to optimize resource utilization and meet service and project commitments.
+ Monitor service KPIs, productivity, backlog, and SLA performance.
+ Provide technical guidance and support f...