Job Description
Responsibilities
- Assist in the collection, management, and resolution of outstanding invoices from past due accounts.
- Take corrective actions based on customer or sales representative communication by involving internal teams to validate complaints and bring resolution.
- Interface with sales support, cash team, and directly with the customer to determine ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
- Follow through commitments and deadlines communicated by management by prioritizing workload.
- Manage portfolio of accounts including delinquency, write-offs, and credit memos.
- Manage personal targets to ensure collectability within company goals.
- Assist in the Credit Review process to determine if accounts should be placed on hold, blocked, or released based on collection efforts.
- Provide recommendations on credit line increases or decreases based on payment t...