Sr. account managerb saas) - - latam - remote (mérida)
Link-Worldwide
📍 mérida, yucatán, Mexico
Job Description
Our client helps U. S.-based campground and RV park operators sell more stays and run day-to-day reservations smoothly.
A business platform for operators (to manage reservations, guest communication, and day-to-day booking operations).
A traveler-facing marketplace that helps parks get discovered and generate additional demand.
HQ: Austin, TX (distributed team)
Customers: U. S.-based campground and RV park operators.
Team size: ~35.
Your RoleWe are seeking a versatile and customer-focused Senior Account Manager to manage customer relationships, drive retention, reduce churn, and ensure long-term customer success within a B2 B Saa S environment. This role combines Account Management, Customer Success, Support, and Onboarding responsibilities. The idóneo candidate is tech-savvy, AI-enabled, adaptable, and comfortable working across Sales, Support, Product, Finance, Support, and Onboarding teams. This person will b...