Specialist – Roaming at MTN GlobalConnect

Confidential

📍 Ghana, Ghana, Ghana

Full-Time Operations Specialties Managers

Job Description

This role is OPCo-based not Dubai/South Africa.


Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA’s)


The position will be accountable to achieve the following objectives:

  • Roaming Service Excellence

  • Ensure seamless operation of the implemented RVAS for the Roaming Hu

  • Liaise with Supplier managed services to deliver and expand the RVAS

  • SPOC for All RVAS in the Roaming Hub and Roaming Operation
  • Role Deliverables

  • Ensure the proper functioning of all RVAS implemented at MTN Opcos

  • Responsible for monitoring and reporting of all RVAS, to include coordination with vendor managed services and Client Operators on all aspects related to RVAS.
  • Role Dependencies

  • Client Operator Marketing and Technical teams

  • GlobalConnect Market Managers

  • GlobalConnect technology & operations teams
  • Job Requirements

    Apply for this Position