Specialist, MICE Svc Ops

Marina Bay Sands

📍 singapore, sg, singapore, sg, Singapore

Full Time Counselors, Social Workers, and Other Community and Social Service Specialists

Job Description

Administrative Functions

  • Ensure all team members adhere to the standard operating procedures and policies.
  • Updating of team members attendance and temperature log sheet.
  • Observe department’s standard operating procedures.
  • To observe all measures in place.
  • To work towards the company mission and vision, to meet customer satisfaction and exceed expectations each and every time for return patronage.
  • Ensure that excellent service is provided to customers in a prompt, friendly and courteous manner
  • Maintain the highest standard of service in order to provide customer satisfaction and the best possible customer experience
  • Able to handle customer requests tactfully, including offering alternative solutions to customers when services requested are not available
  • Always strive to meet and exceed customers’ expectations and satisfaction with prompt and reliable services. Handle dissatisfied custo...
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