Job Description
Job Details
Work Location: Montréal, Quebec, Canada
Hours: 35
Line of Business: Analytics, Insights, & Artificial Intelligence
Pay: CAD 94,000 – 132,700 per annum
Role Summary
Within TD Insurance, the Data, Analysis & Insights (DAI) team plays a key role in supporting business partners by delivering strategic analysis and actionable insights. The GIAC Insights team acts as a trusted partner to a wide range of stakeholders (executives, actuarial, pricing, product, WFM, finance, etc.) by providing in‑depth analysis and practical recommendations to support decision‑making and strategic planning. We are looking for a curious and analytical individual, passionate about data, who is eager to contribute to high‑impact initiatives in a dynamic environment while growing their career at TD.
Main Responsibilities
- Analyze call‑center performance.
- Identify relationships between customer interactions and transactions (conversion, ...