Specialist - Customer Service (Technical Warranty)

Liebherr Group

📍 Pune, Maharashtra, India

full time Information and Record Clerks

Job Description

Creating Passion: Your Responsibilities
Role & Responsibilities:
Manage and process customer claims, ensuring accurate documentation and timely resolution.

Maintain statistical keys and analyze return reasons.

Create monthly reports on failure hotspots, anomalies, and warranty cost trends.

Review and correct claim data to ensure accuracy and compliance.

Verify pricing, due dates, and compliance before claim processing.

Track and confirm the return of claimed parts.
Contributing Your Strengths: Your Qualifications
Qualification and Education Requirements:

BE/Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management or Information Systems.
Experience:

6 to 8 years of relevant experience in spare parts management

Preferred Skills / Special Skills:

Good understand...
        

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Job Details

Location Pune, Maharashtra

Job Type full time

Category Information and Record Clerks

Posted June 30, 2026

Deadline August 09, 2026