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Specialist Customer Service DPC

Adidas

📍 Алматық, Алматық, Kazakhstan

Full-time Information and Record Clerks
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Job Description

This diverse role will be responsible for a variety of commercial services primarily managing the allocated customer portfolio from order to cash cycle with excellent sales and operational planning.

Key Responsibilities:

  • Excellent sales and operational planning capabilities.

  • Ensure timely and accurate order entry and release of orders for processing.

  • Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries.

  • Review of order book to ensure customer requested delivery is achieved and support order book conversion and OTIF.

  • Ensure accuracy of product information, stock availability, pricing, terms, routing, and any other specialty handling or services.

  • Process, coordinate and investigate customer shipment claims or return requests following existing Company procedures.

  • Cross-functional collaboration with internal departments i...
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    Job Details

    Location Алматық, Алматық
    Job Type Full-time
    Category Information and Record Clerks
    Posted June 05, 2026
    Deadline July 15, 2026