Specialist, Customer Care

XPO, Inc.

📍 North Richland Hills, TX, United States

Full-time other-general

Job Description

Specialist, Customer Care

Requisition Id: 388821

Business Unit: LTL

Location:
North Richland Hills, TX, US, 76180

**What you’ll need to succeed as a Customer Care Specialist at XPO**

Minimum qualifications:

+ 1 year of related work experience
+ Experience with Microsoft Office (Outlook, Word, PowerPoint and Excel), and other business-related applications

Preferred qualifications:

+ High school diploma or equivalent work or military experience
+ 3 years of customer service experience
+ 1 year of transportation industry experience
+ Available to work a variety of shifts
+ Familiar with CRM technology (e.g. Salesforce.com)
+ Able to identify and help implement continuous improvement solutions
+ Able to understand instructions and pre-established guidelines to perform required tasks

**About the Customer Care Specialist job**

Pay, benefits and more:

+ Competitive compen...
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