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CHRISTUS Excellence And Innovation Center
📍 monterrey, nuevo león, Mexico
Job Description
Description This position is focused to ensure account resolution and reconciliation of outstanding balances for patient accounts. The position works in a cooperative team environment to provide value to internal and external customers. It focus in collections activities directly with private/government insurance companies.
Key Responsibilities Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic correspondence. Performs medical records requests when necessitated by payers. Gathers all information needed to ensure payment of the claim. Responsible for requesting and forwarding all required documentation to payers. Demonstrates knowledge of standard bill forms and filing requirements. Identify and resolve underpayments with the appropriate follow up activities within payor timely guidelines. Works payor rejected claims for resubmission Appropriately documents patient accou...
Key Responsibilities Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquires through written, verbal or electronic correspondence. Performs medical records requests when necessitated by payers. Gathers all information needed to ensure payment of the claim. Responsible for requesting and forwarding all required documentation to payers. Demonstrates knowledge of standard bill forms and filing requirements. Identify and resolve underpayments with the appropriate follow up activities within payor timely guidelines. Works payor rejected claims for resubmission Appropriately documents patient accou...