Spares & Service Administrator
M
Mansell Recruitment Group
📍 Saint Neots, Cambridgeshire, United Kingdom
Job Description
A well-established engineering and manufacturing business is looking to recruit a Spares & Service Administrator to join its busy Service Department.
This is a varied role supporting the day-to-day operation of the service function, coordinating engineer visits, processing spare parts orders, liaising with customers and suppliers, and ensuring accurate administration of service activities. The successful candidate will play a key role in delivering excellent customer service while maintaining efficient internal processes.
Key Responsibilities
Service Administration
* Coordinate engineer schedules, service visits and planned maintenance activities.
* Process customer service requests and maintain accurate service records.
* Prepare service quotations, work orders and purchase orders.
* Monitor planned maintenance contracts and ensure visits are completed on schedule.
* Maintain customer records, equipment histories an...
This is a varied role supporting the day-to-day operation of the service function, coordinating engineer visits, processing spare parts orders, liaising with customers and suppliers, and ensuring accurate administration of service activities. The successful candidate will play a key role in delivering excellent customer service while maintaining efficient internal processes.
Key Responsibilities
Service Administration
* Coordinate engineer schedules, service visits and planned maintenance activities.
* Process customer service requests and maintain accurate service records.
* Prepare service quotations, work orders and purchase orders.
* Monitor planned maintenance contracts and ensure visits are completed on schedule.
* Maintain customer records, equipment histories an...