Job Description
Spare Parts Specialist | Aftersales Changan Mexico, one of the fastest-growing global automotive brands, is looking for a Spare Parts Specialist | Aftersales to strengthen our Aftersales operations and ensure excellence across our dealer network. Key Responsibilities Manage spare parts invoicing to the dealer network. Network support. Monitor and resolve daily requests, claims, and VOR cases. Coordinate with warehouse and logistics teams to ensure proper handling and dispatch of parts. Manage delivery issues, claims, and supply chain exceptions. Prepare procedural manuals and operational bulletins for dealers. Maintain high dealer satisfaction levels. Profile Bachelor’s degree completed. 1–3 years of experience in a similar role (automotive, logistics, spare parts, or supply chain preferred). Aftersales in automotive industry. Intermediate English. Strong organizational, analytical, and problem-solving skills. We are looking for a detail-oriented professional with a service mindset and...