Spanish Technical Support Specialist - GPS Systems
G
Global Fleet Management
📍 burnaby, metro vancouver regional district, Canada
Job Description
Join Positrace as a Spanish Technical Support Specialist, delivering top-notch service for GPS technology users. Your bilingual skills will be instrumental in troubleshooting and resolving technical issues.
As a crucial first point of contact, you’ll assist customers in Canada, the USA, and Mexico with GPS-related support. This full-time role emphasizes project management and strong communication skills in both Spanish and English. You will be tasked with ensuring comprehensive resolutions to customer inquiries and fostering long-term loyalty.
Key Responsibilities:
• Offer technical support via phone and online channels
• Take ownership of and resolve customer-related issues
• Analyze and troubleshoot GPS hardware/software
• Maintain records in the support ticketing system
• Provide exceptional service with professionalism and patience
Requirements:
• 3–5 years in Technical Support or Helpdesk roles
• Knowledge of electronics and Linux OS
• Fluency in S...
As a crucial first point of contact, you’ll assist customers in Canada, the USA, and Mexico with GPS-related support. This full-time role emphasizes project management and strong communication skills in both Spanish and English. You will be tasked with ensuring comprehensive resolutions to customer inquiries and fostering long-term loyalty.
Key Responsibilities:
• Offer technical support via phone and online channels
• Take ownership of and resolve customer-related issues
• Analyze and troubleshoot GPS hardware/software
• Maintain records in the support ticketing system
• Provide exceptional service with professionalism and patience
Requirements:
• 3–5 years in Technical Support or Helpdesk roles
• Knowledge of electronics and Linux OS
• Fluency in S...