Spa Receptionist

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

• Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards
• Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation
• Accepts and accurately records all guest bookings. Ensure that bookings are given equally to therapists
• Ensure that all cashiering functions are carried out in accordance with Spa and MBS Finance accounting procedures
• Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction
• Refers major guest objections to immediate superior to prevent fu...