Spa Receptionist

The Spa Receptionist at Life in Balance Spa, Miraval The Red Sea, is the first point of contact for guests seeking a transformative wellness experience. This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment.

Key Responsibilities

Guest Reception & Support

• Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea.
• Manage guest bookings and scheduling, ensuring appointments are accurately coordinated for spa treatments, fitness programs, and wellness services.
• Provide guests with detailed information about retail products used in treatments and offer recommendations based on their personal preferences.
• Ensure a seamless check‑in and check‑out process, managing payments...