Spa Experience Coordinator | Casual

FAIRMONT

📍 Wailea-Makena, Hawaii, United States

full-time Other Personal Care and Service Workers

Job Description

Job Description

Luxury and tranquility in an authentic setting await our Guests at a Fairmont Spa. As an Experience Coordinator, your engaging smile and personality are the essence of great guest service. As you personally greet our Guests and assist them throughout their spa journey, you will be empowered to deliver on our mission of turning moments into memories for our guests.

Hourly Rate: $27.54

What you will be doing:

  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests; answering guest inquiries and channel to appropriate person for assistance if necessary
  • Escort guests to appointments and around spa, providing tours as required
  • Assist Guests with use of lounge facilities (Ex: experience showers, heated bench, etc)
  • Provide information and literature about the facility in person, via phone and email
  • Collect payment from...
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