Job Description
About the opportunity
We are seeking a Telecom Solutions Architect to serve as a trusted technical and business partner to our customers—understanding the requirements, aligning Wavelo’s solutions to their environments, and driving successful outcomes across the full engagement cycle.
Job Duties
- Work collaboratively with Sales teams, Customer Success, Professional Services teams and Product Management to create customer specific solution proposals and support the sales and contracting process.
- Participate in customer facing discussions and presentations of the solution to instill confidence with the customer both in the proposed solution and in Wavelo’s ability to deliver.
- Remain engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout the delivery cycle.
- Collect and analyze feedback from customers, partners and other teams to inform and shape requirements,...