Solution Architect | ServiceNow

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

Datacom is undertaking a strategic migration of our internal IT service management platform to ServiceNow. We’re looking for an experienced ServiceNow Solution Architect to lead the end‑to‑end migration: defining the target architecture, designing integrations and data flows, driving data migration strategy, and working with stakeholders to deliver a scalable, secure, and business‑aligned ServiceNow platform. You’ll be the technical lead for the program, translating business needs into a robust ServiceNow solution, establishing governance and best‑practice development processes, and partnering with cross‑functional teams (IT operations, security, HR, finance, and applications) to ensure a smooth transition with minimal business disruption.

What You’ll Do

• Define th...