Solar Technical Support Engineer

Location: Makati

Work Set-up: Fully Onsite | Dayshift | Monday - Friday

Job Description:

The Solar Technical Support Engineer will provide advanced technical assistance for solar energy systems by supporting customers, installation teams, and internal stakeholders throughout the post-installation lifecycle. This role is responsible for diagnosing technical concerns, resolving equipment and system performance issues, and ensuring solar installations operate safely and efficiently. The position also contributes to continuous product improvement by documenting recurring issues, sharing technical insights, and promoting exceptional customer support.

Key Responsibilities:

Technical Support & Troubleshooting

• Serve as the primary technical resource for customers regarding solar energy systems.
• Investigate and resolve technical issues affecting system performance through remote or onsite troubleshooting.
• Diagnos...