Software Education Consultant
Motorola Solutions
📍 United States, Utah, United States
Job Description
Job Description
Role Overview:
As a Software Education Consultant, you will act as a key driver of product adoption for our Emergency Call Management (ECM) suite. This is not a traditional classroom-only training role. We are seeking a proactive, administrator-level subject matter expert who can partner with agencies to ensure they are getting the full value out of our cloud and hybrid software solutions.
You will bridge the gap between technical implementation and operational reality, conducting investigative site reviews to identify workflow gaps, configuring system environments, and empowering agency administrators to manage their own success.
Key Responsibilities:
Proactive Adoption & Enablement:Move beyond break-fix support. Identify underutilized product features within a customer’s subscription bundle and proactively guide them toward strategies that improve efficiency and business processes.