Social Media Moderator in Gaming

Keywords Studios Plc

📍 montreal (administrative region), qc, Canada

Full-time Other-General

Job Description

Elevate community engagement as a Social Support Specialist, focusing on high-quality moderation across platforms like Discord and Facebook. Contribute to a safe and inclusive online environment while enhancing brand trust.
As a Social Support Specialist, you will manage and moderate diverse digital communities, ensuring compliance with guidelines. This role requires expertise in game mechanics to offer top-tier support. Engage with users, assess content accurately, and respond with empathy to community inquiries.
Key Responsibilities:
• Manage and moderate multiple social media platforms
• Engage community members to foster constructive dialogue
• Assess user-generated content for appropriateness
• Enforce fair moderation actions without bias
• Respond to inquiries with professionalism and empathy
Requirements:
• 3+ years in community support or moderation
• Familiarity with Discord management and Steam tools
• Native-level English proficiency and cult...
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