Social Media Moderator
Confidential
📍 6th of October City, Giza Governorate, Egypt
Job Description
Talent 360 is hiring a Social Media Moderator to join our team.
This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences. The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.
About the Role
As a Social Media Moderator at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels. You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.
Key Responsibilities
- Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels....