Social Media Blended Process Gurgaon: Upto

KVC Consultants Ltd

📍 gurugram, haryana, India

Full-time Other-General

Job Description

 
  Job Description   
 :
 Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels. 
 To understand and adhere to social media etiquette and response times. 
 To monitor and report on feedback and online reviews. 
 Manage and coordinate escalated issues with appropriate stakeholders  

  Eligibility:   

  2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM  

  Educational Qualification:   
  Any Graduate   
  Excellent verbal and written communication skills   
  Should have experience with social media.   

  Compensation  : upto 7LPA 

  Shift:  24*7 

  Work Days:  5 days working with 2 days rotational offs 

  Job location: Gurgaon   

  To get...
        

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Job Details

Location gurugram, haryana

Job Type Full-time

Category Other-General

Posted June 22, 2026

Deadline August 01, 2026