SO_Service Delivery Manager-Platform

Roles & Responsibilities :



The Infrastructure Service Delivery Manager is responsible for overseeing the delivery, operation, and continuous improvement of infrastructure services across both Cloud and On-Premises environments. This role ensures that infrastructure services meet business requirements, service level commitments, security standards, and operational excellence . The individual will act as the key interface between technical teams, business stakeholders, customers, and external service providers to ensure reliable, scalable, and cost-effective infrastructure services.

Key Responsibilities:

1. Lead the end-to-end delivery and management of infrastructure services across Cloud and On-Premises environments, including servers, storage, virtualization, networks, databases, and platform services.

2. Manage infrastructure operations teams and service providers, ensuring h...