Job Description
Job Title SnapLogic Technical Support Lead
Work Location & Reporting Address: SpringTX ( Hybrid )
Vendor Rate
Contract duration
Target Start Date Mar
Does this position require . independent candidates only? Yes
Mandatory skills – SnapLogic
Detailed Job Description
As a Lead, you will be intensely involved in support and operations of the SnapLogic integration platform. You will lead a team of approximately members in a x support environment, ensuring adherence to ITSM processes. You will manage incidents, service requests, bug fixes, minor enhancements, and RCA for problem tickets. You will also coordinate with offshore teams for daily status updates, deliverables, and shift handover calls, while maintaining client status reporting and driving continuous improvements and automation initiatives
Please provide the TOP skills, and the years of experience that you’ll consider:
Minimum years of experience in SnapLogic Support a...