SME RM

Key Roles:

·Ensure the implementation of marketing strategy within the SME section

·Identify existing and potential key SME Clients and define their needs

·Manage SME Clients relationships in a way to achieve set targets.

·Maximize the up-selling and cross-selling of other SBU’ s products and services

·Identify new products and services to meet Client’s requirements and needs.

·Ensure steadiness and growth for both Credit Facilities and Deposits portfolio’s (simultaneous Growth)

·Oversee the state of the clients to ensure their solvency.

·Liaise with segments to provide high quality service levels and ensure adequate turnaround times.

·Collect all required documents to make a credit decision.

·Implementing field visits to SME clients

·Follow up client’s complaints, and service recovery process.

·Review and recommend credit requests