Site Manager

Ricoh Americas Corporation

📍 Phoenix, AZ, United States

Full-time other-general

Job Description

**Site Manager-Operations Supervisor**

Are you a hands-on leader who enjoys building strong teams, delivering exceptional customer service, and improving operational performance?

We are seeking a Site Operations Supervisor to oversee daily onsite operations at a client location serving the Public Defender and Superior Court systems. This role combines team leadership, customer relationship management, and operational oversight in a fast-paced document management environment.

What You'll Do

+ Lead and support a team of up to six onsite employees.
+ Manage day-to-day document scanning, records management, and production operations.
+ Build strong relationships with client stakeholders and serve as the primary onsite contact.
+ Ensure service level agreements (SLAs), quality standards, and productivity goals are met.
+ Coach, train, and develop team members while fostering a positive workplace culture.
+ Analyze workflows and identify opp...
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